Fresh & Folded Laundry Services is committed to providing high-quality, reliable laundry care with clear and transparent payment expectations. This Payment Policy outlines the terms and conditions related to service payments to ensure a smooth and professional experience for all customers.
Payment Requirement
All customers are required to submit payment prior to the return or delivery of laundered items.
Clean items will not be released, returned, or delivered until payment has been received in full.
Balance Due After Service Completion
Once laundry services have been completed and the customer has been notified, any outstanding balance must be paid within twenty-four (24) hours of service completion. Timely payment ensures
prompt delivery and continued service availability.
Accepted Payment Methods
Fresh & Folded Laundry Services accepts approved payment methods, which may include electronic invoicing, debit/credit card, or other designated digital payment platforms. Accepted methods will be communicated at the time of service booking or invoicing.
Late or Non-Payment
Failure to submit payment within the required 24-hour period may result in:
A delay in the return or delivery of items
Temporary suspension of services
Requirement of advance payment for all future services
Fresh & Folded Laundry Services reserves the right to withhold items until full payment is received.
Disputed Charges
If a customer has questions or concerns regarding their invoice, they must contact Fresh & Folded
Laundry Services within 24 hours of invoice receipt. Disputes do not waive the requirement to submit timely payment unless otherwise approved in writing.
Policy Acknowledgment
By scheduling or utilizing services with Fresh & Folded Laundry Services, customers acknowledge and agree to comply with this Payment Policy in full.
